Shoutcast/Icecast is the server software used for creating Internet audio broadcasts. Many traditional FM radio stations use Shoutcast or Icecast to extend their presence onto the Web. While both have a web directory listing of all stations registered using the software, the Shoutcast directory is widely considered the leading directory.

The Shoutcast service is recommended for those seeking greater listener reach from a major directory database, when setup correctly you will be listed on the Shoutcast.com Directory and this brings more listeners to the station, however see some key points below; If you have already have a large listener base tuning in and have no major need to access a powerful database, Icecast is recommended because it is more versatile than Shoutcast. If you are planing on running an AutoDJ and doing live streams then the ability to auto-transfer listeners will be very useful and worth considering an Icecast server. If you only plan on using one or the other, live streaming or Auto DJ, then the extra listeners you get from shoutcast.com it would be worth using a shoutcast server. We provide a 10 day free trial, so why not test both services out before you make a final decision!

NuCast Radio Panel is a web-based control panel used by radio station operators to control their Shoutcast and/or Icecast audio stream hosting accounts on a web server. This includes performing management tasks such as; updating playlists, adding new tracks, adding DJs and viewing statistics.

Tying customers to long-term contracts doesn’t fit in with our values at NuCast. Instead, we believe that it’s the quality of our service and support that helps us retain customers throughout their journey. As such, you’ll find that there are no minimum term contracts and that you can cancel your audio streaming plan at any time.

Yes, with us you don’t need to worry, as your station grows you have the various shared audio streaming plans that you can upgrade to, once you reach the NuCast S4 plan we charge £0.20 per additional GB used, for example an additional 100GB usage equals to £20 monthly (total would be 200GB SSD storage), however we only ever invoice you for any amount past the included 100GB SSD storage, so you only ever pay for your actual usage past the initial 100GB SSD storage.

Yes, please order your desired audio streaming plan and then contact us by submitting a support ticket from your My NuWeb site and our team will work with you to move you over to our service. There may be some restrictions, for example software/panel compatibility. There may also be restrictions set by your existing provider that will prevent us from completely importing your account, if in doubt please do contact us first before ordering.

We provide a complete solution for you to start an internet radio station. You will also receive links to download desktop software for live broadcasts, and everything required so that your listeners can tune in. All you need is a computer and an internet connection.

Yes, you most certainly can. Most broadcasts include some type of advertising at regular intervals, ranging from sponsored advertisements to simple station identification or “jingle” tracks. The Interval playlist type allows you to automate the inclusion of such advertisements into your stream at regular intervals.

We support mp3 format.

With AutoDJ the streaming is carried out from the NuCast servers. Simply upload your mp3s, create a playlist, and start the service. You can shuffle, play in a particular order and even carry out playlist scheduling. Switch off your PC and let us do the broadcasting for you.

We provide a free radio station app to customers on selected plans. The free app can be downloaded by your listeners via the Apple app store on iPhones (requires your own Apple developer account) or the Google Play store via any Android device. Our html5 player will also work with all mobile devices.

Yes, we provide a media player and other informative widgets which you can embed onto your own website.

Our control panel includes complete statistics and history of your listeners. This includes listening hours, geographical details, and device measurements.

Uptime is the percentage of time your audio stream  is available online and is important because it is a measure of your stream’s reliability. At NuCast, we guarantee a minimum 99.95% uptime in each calendar month. The 0.05% we don’t guarantee is in case we need to carry out essential server maintenance, such as updating our operating system to the newest version or installing security patches. This we always endeavour to carry out at the least busy times of the day. However, should your uptime fall below 99.95% in any given month, you can submit a request for compensation in line with our terms.

Our technical support is world-class and is included, free of charge, in all our services. You have access to technical experts, 24 hours a day, every day and can get in touch easily via online chat (U.K business hours) or email & ticket 24/7. There are, however, some things that we cannot help you with and these are detailed in our terms.

We accept payment via PayPal, Credit Card or Debit Card payments using Stripe for payment processing or via Direct Bank Transfer. All payments must be made in GBP (£).